Many people conflate arbitration and mediation into one, but they are quite different. Arbitration is a process whereby you seek alternative dispute resolution out of court by bringing claims to an arbitrator who will make a binding decision and hear the evidence. Mediation is not binding. It’s an attempt to settle the case by using a neutral third party who will probe the strengths and weaknesses of each side and try to convince the parties to settle the case, but he has no right to make a decision or to bind the parties to any decision.
