KGG Investigating Defects in Chromebook Plus 2-in-1 Computers

Kantrowitz, Goldhamer & Graifman, P.C. is currently investigating a possible putative class action lawsuit against Samsung Electronics America (Samsung) for concealing a significant material defect (“the Defect”) in its Chromebook Plus 2-in-1 portable computer. The Defect causes damage to the device when it is opened, which often results in a shattered or damaged screen and leaves the product completely unusable.

If you are the owner of a defective Chromebook and are interested in discussing your eligibility to join a lawsuit, please contact class action attorney Gary S. Graifman, Esq. or Melissa R. Emert, Esq., Kantrowitz, Goldhamer & Graifman, P.C., 747 Chestnut Ridge Road – Suite 200, Chestnut Ridge, NY 10977 via telephone: (866) 896-0935, fax: (845) 356-4335, or email: memert@kgglaw.com or ggraifman@kgglaw.com.

Chromebook Malfunction Causes Display Screen to Crack and Split

These Chromebooks are designed with a touchscreen that rotates 360-degrees and serves as both a highly mobile premium tablet and a notebook. The display hinges often malfunction by detaching from where they are affixed inside the display and then crack through the screen when the display is moved. Once the Defect appears, users often experience damage such as a rupture or split in the screen just by attempting to open the Device or to alter the angle of the display. The Device becomes unusable upon the onset of the Defect, as the screen glass breaks and/or the user is no longer able to open or shut the display and adjust his or her viewing angle without inflicting extensive damage to the glass of the screen.

Making matters even more concerning and frustrating for users is the fact that this defect often manifests approximately one year after purchase, meaning that the device is no longer covered under warranty and Samsung has free reign to charge exorbitant amounts to fix this known defect in the product.

Product Defect Lawsuits

This potential class action falls under the area of law referred to as product liability. In order to bring a successful product liability claim against a defendant, the following must be demonstrated:

  • That you incurred a loss.
  • Your product was defective in some manner. Displays becoming unhinged and causing the screen to crack are clear signs that the product was defective.
  • You had been using the product as it was intended to be used and as a reasonable person would use it. If you were using it for the purposes for which it was designed and advertised, you would likely meet this criteria.

Do You Qualify?

We invite you to contact KGG Law for a free consultation to determine if you are eligible to join a defective Chromebook class action lawsuit against the device manufacturer. The class action attorneys at Kantrowitz, Goldhamer & Graifman, P.C. can assist you to fully understand your legal rights, gain an understanding of what you might expect regarding the legal process, and attain an estimate of the approximate financial value of your case.

Since 1975, Kantrowitz, Goldhamer & Graifman, P.C. has worked hard to expose negligent product manufacturers and consumer fraudsters and hold them accountable. If you have questions about the Samsung Chromebook 2-in-1 class action that we are currently investigating, call us today to schedule your cost-free consultation.

Contact us about Samsung’s Chromebook Lawsuit

If you own or have purchased one of the defective Chromebooks and would like to be contacted by attorney Melissa R. Emert, Esq., or Gary S. Graifman, Esq. at Kantrowitz, Goldhamer & Graifman, P.C., 135 Chestnut Ridge Road, Montvale, NJ 07645 please submit the following form.
Are you interested in being a class representative?(Required)
Purchased online or in-store?(Required)
Purchased New or Used?(Required)
Did the defect cause your screen to crack?(Required)
Was your device covered by warranty when the issue manifested?(Required)
Were you able to have the device repaired free-of-charge?(Required)

Did you pay to have the issue repaired?(Required)
Were you quoted a price for repairs?(Required)
Have you otherwise contacted Samsung and/or the retailer about the issue?(Required)
Do you have copies of any receipts or proof of purchase?(Required)