Former iPhone User Files Lawsuit Over Failed Text Messaging Service

According to Bloomberg News, a former iPhone user has filed a class action lawsuit against Apple, claiming that the company’s messaging system interfered with the delivery of texts after she switched over to an Android device. Photo of legal document

The news service reported that iMessage, the system used by Apple users to send text messages, would not deliver incoming messages to the plaintiff’s new Samsung Electronics Co. phone running on Google Inc.’s Android operating system.

This is apparently becoming an issue for many former iPhone users, as customers have to tell contacts to change their settings or contact Apple technical workers to fix the problem in order to receive messages.

According to the lawsuit, people who switch from Apple to non-Apple brands are “penalized and unable to obtain the full benefits of their wireless-service contracts.”

Tech industry insiders have stated that this could be a potentially large lawsuit, as users send an estimated 450 billion iMessages each month.

What Can I Do If My iPhone Will Not Receive Messages?

Our firm has represented many people in class action lawsuits against companies who failed to protect their customers. In this case, it is very possible that many former iPhone users are failing to get important text messages because they decided to switch brands.

If you have questions about a potential class action case, you should contact our attorneys today. We can help you obtain damages for your troubles.

Kantrowitz, Goldhamer & Graifman, P.C. – Class Action Lawyers

Source: http://www.theguardian.com/technology/2014/may/19/apple-imessage-failed-iphone-samsung


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