      
   4.9146 reviews

Samsung Galaxy Note 4 “mmc_read failed” Defect Class Action Filed by KGG In Federal Court

Request a Case Review

Kantrowitz, Goldhamer, Graifman, Perlmutter & Carballo, P.C.

10b9db026d89119e951a851045ac17eee7784f79

Written/Reviewed By:

Barry S. Kantrowitz, Esq.

Last Updated: Jul 14, 2017

Read Time: 2 mins

KGG has filed a Consumer Class Action against Samsung on behalf of consumers who purchased the Samsung Galaxy Note 4 which suffers from a fatal defect in its memory chip, leading to the dreaded “mmc_read failed” error. Once this defect manifests, the phone will frequently restart and fail to boot, and ultimately become inoperable. Many Note 4 owners are using the Wake Lock app as a temporary band aid fix, which appears to buy time before the memory chip completely fails, at the expense of additional battery usage. The only solution to the “mmc_read failed” error appears to be a motherboard replacement.

Consumers who bought the Note 4, which went on the market in October 2014, at a cost of over $700 on most of the major U.S. carriers, thought that they were purchasing a premium and durable flagship phone, replete with high-end features such as 3gb of ram, a 5.7 inch 1440p screen, stylus, image stabilized camera, infrared blaster and removable battery. Note 4 owners are rightfully angered that their expensive flagship phones, which are only two and a half years old, are suffering from the “mmc_read failed” error and failing well before the end of their useful lives.

The suit is being litigated on behalf of a nationwide class in federal District Court for New Jersey. We are currently interested in finding out about consumers’ issues and their attempts to get the defect fixed. If you are interested in having your claim evaluated, please COMPLETE THIS FORM or contact Gary S. Graifman or Lisa Chakan at: Kantrowitz, Goldhamer, Graifman, Perlmutter & Carballo, P.C.; 747 Chestnut Ridge Road, Chestnut Ridge, New York 10977; Tel: (845) 407-9470; Fax: (845) 356-4335; [email protected] or [email protected]

Why Trust Us?

150+ Reviews

50+ Years of Service

Full-Service Law Firm

Client Reviews

    
 
 
      Posted on Google  
   LWelsh 
 16 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Clever and efficient.
  
 
     Posted on Google  
   Kenny Perlow 
 37 days ago
 
 
 Trustindex verifies that the original source of the review is Google. KGG Law, and Barry Kantrowitz in particular, set the bar high for what a thorough, practical, strategic, compassionate and smart lawyer can be. Everything about Barry's advice and representation was exemplary and the stress mitigation that resulted was invaluable. On top of that, the ultimate result Barry achieved was beyond what was reasonable to expect and we are forever grateful. Often, people say that you hire a lawyer to prevent a problem. Sometimes, unfortunately, you need an attorney to solve a problem and I could not recommend Barry and his firm any more highly in that regard.
  
 
     Posted on Google  
   Aliza Ali 
 101 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My dad had a great experience with this law firm. From the very beginning, the team was professional, knowledgeable, and always willing to answer our questions. They kept us informed throughout the entire process and made what could have been a very stressful situation much easier to handle. We truly appreciated their dedication, honesty, and hard work. Thanks to their support, my dad felt confident every step of the way. We are very grateful for everything they did and would highly recommend this firm to anyone looking for reliable legal representation.
  
 
     Posted on Google  
   Jana Montero 
 104 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I had a wonderful experience working with Sam Smith. He was very responsive, thorough, and easy to work with from start to finish. He walked me through everything clearly and made what started as a very stressful situation for me into something completely manageable. I would not hesitate to recommend him and the firm!
  
 
     Posted on Google  
   Mike Sakmann 
 110 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I sought legal advice regarding an employment matter and had an excellent experience working with Sam Smith, Esq. at KGG Law. Sam was thorough, attentive, and took the time to listen carefully to my concerns before providing clear, thoughtful guidance. I appreciated the professionalism and care shown throughout the process, and I would confidently recommend KGG Law to anyone in need of legal assistance.
  
 
     Posted on Google  
   Liz Hecker 
 116 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I can't say enough about this firm. They manage to comfort you during the whole legal process while staying professional and doing what is right. I would recommend them to anyone and also hire them again if I need legal help.
  
 
     Posted on Google  
   Brandy Miller 
 139 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Kate is the best. She helped me very quickly, and was very attentive with all of my needs. So thankful for her
  
 
     Posted on Google  
   Mike Greenspan 
 152 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Kate Carballo is a dedicated, passionate, and creative attorney whom I had the pleasure to lecture with at a state trial lawyer's conference. Kate's lecture demonstrated how she uses her innovative and "out-of-the-box thinking" to achieve outstanding results for her injured clients. That Kate is certified by the Supreme Court of New Jersey as a civil trial attorney is a testament to her skills, experience and commitment to excellence.
  
 
     Posted on Google  
   Jonathan Sampson 
 159 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Was referred to KGG law by a friend and could not have asked for better legal representation. They walked me through every step of the process after my accident and began every call with “ how are you feeling” which was just one example of how much they care about their clients. They handled my case very efficiently, professionally and courteously. My attorney Kate Carballo was a rock star! So clearly experienced, she consistently made me feel at ease with the process. Highly recommend
  
 
     Posted on Google  
   Vinnie Kung 
 162 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience with the team at KGG Law. While it was a traumatic time for our family, they made it very easy for us and explained all of our options. They even performed due diligence to make sure that after our settlement, there would be no further issues which I think is even more important than the settlement itself. Thank you!

see all reviews

Samsung Galaxy Note 4 “mmc_read failed” Defect Class Action Filed by KGG In Federal Court

Why Trust Us?

Rockland County, New York

Bergen County, New Jersey