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What to do when you slip and fall in a store?

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Kantrowitz, Goldhamer, Graifman, Perlmutter & Carballo, P.C.

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Written/Reviewed By:

Barry S. Kantrowitz, Esq.

Last Updated: Apr 15, 2026

Read Time: 3 mins

If you’ve slipped and fallen in a store, you may have suffered injuries due to the negligence of another party. If so, you may be eligible for substantial compensation for our injuries. Get in touch with an experienced NY & NJ slip and fall lawyer at Kantrowitz, Goldhamer, Graifman, Perlmutter & Carballo, P.C. to discuss your case immediately.

Storeowners have what the law terms a duty of care to keep their establishments safe and free from conditions that could harm customers. Floors must be kept clean of any spills or boxes. Sidewalks and entrances right in front of the store need to be kept clear of ice and snow.

If a storeowner has been aware of an unsafe situation and has failed to do anything about it in a reasonable period of time, it may be possible to bring a lawsuit against them for negligence. A lawsuit can compensate you for damages such as medical bills, physical therapy, and time lost from work.

If you slip and fall in a store, here’s what you should do.

1. Tell the owner or manager before you leave.

If you’ve slipped and fallen, notify the owner (or manager, if the owner isn’t available) that you have, for two reasons. First, you want the situation made safe for other customers. Second, in the event of a court case, juries might find it strange that you didn’t tell anyone.

2. Take pictures.

Take pictures of the area with your smartphone. Take pictures of any injuries, such as cuts and bruises. Why? Because you want evidence of what happened and why. Pictures are excellent evidence. They are also easy to take given the ubiquity of cell phones. If you don’t have a cell phone, take notes on what happened.

3. Get contact information from any witnesses.

If other store customers saw you slip and fall, try to get their contact information before leaving. Why? Because store owners often try to counter any accusations by saying that the injured person was careless. They may claim that they didn’t have sufficient time to clear a spill or get rid of boxes. You need witnesses who will attest to the danger of the situation.

4. Seek medical attention.

Don’t delay seeking medical attention. If you have visible injuries, such as cuts and bruises, you will know you are injured. But many injuries aren’t visible, but still dangerous. If you hit your head, you may have a concussion that can cause long-lasting brain injury. It’s possible to suffer a sprain of an ankle or wrist – or even a broken bone – and not be aware of the severity of the injury.

If You Need a Slip and Fall Lawyer in New York or New Jersey

Do you need a slip and fall lawyer after an injury? The seasoned attorneys at Kantrowitz, Goldhamer, Graifman, Perlmutter & Carballo, P.C. have four decades of experience in slip and fall cases in New Jersey and New York. We will fight for fair and just compensation for our clients.

For a complimentary case review with a New York and New Jersey slip and fall lawyer, call us today toll free.

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Client Reviews

    
 
 
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   LWelsh 
 1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Clever and efficient.
  
 
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   Kenny Perlow 
 22 days ago
 
 
 Trustindex verifies that the original source of the review is Google. KGG Law, and Barry Kantrowitz in particular, set the bar high for what a thorough, practical, strategic, compassionate and smart lawyer can be. Everything about Barry's advice and representation was exemplary and the stress mitigation that resulted was invaluable. On top of that, the ultimate result Barry achieved was beyond what was reasonable to expect and we are forever grateful. Often, people say that you hire a lawyer to prevent a problem. Sometimes, unfortunately, you need an attorney to solve a problem and I could not recommend Barry and his firm any more highly in that regard.
  
 
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   Aliza Ali 
 86 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My dad had a great experience with this law firm. From the very beginning, the team was professional, knowledgeable, and always willing to answer our questions. They kept us informed throughout the entire process and made what could have been a very stressful situation much easier to handle. We truly appreciated their dedication, honesty, and hard work. Thanks to their support, my dad felt confident every step of the way. We are very grateful for everything they did and would highly recommend this firm to anyone looking for reliable legal representation.
  
 
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   Jana Montero 
 89 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I had a wonderful experience working with Sam Smith. He was very responsive, thorough, and easy to work with from start to finish. He walked me through everything clearly and made what started as a very stressful situation for me into something completely manageable. I would not hesitate to recommend him and the firm!
  
 
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   Mike Sakmann 
 95 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I sought legal advice regarding an employment matter and had an excellent experience working with Sam Smith, Esq. at KGG Law. Sam was thorough, attentive, and took the time to listen carefully to my concerns before providing clear, thoughtful guidance. I appreciated the professionalism and care shown throughout the process, and I would confidently recommend KGG Law to anyone in need of legal assistance.
  
 
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   Liz Hecker 
 101 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I can't say enough about this firm. They manage to comfort you during the whole legal process while staying professional and doing what is right. I would recommend them to anyone and also hire them again if I need legal help.
  
 
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   Brandy Miller 
 124 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Kate is the best. She helped me very quickly, and was very attentive with all of my needs. So thankful for her
  
 
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   Mike Greenspan 
 137 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Kate Carballo is a dedicated, passionate, and creative attorney whom I had the pleasure to lecture with at a state trial lawyer's conference. Kate's lecture demonstrated how she uses her innovative and "out-of-the-box thinking" to achieve outstanding results for her injured clients. That Kate is certified by the Supreme Court of New Jersey as a civil trial attorney is a testament to her skills, experience and commitment to excellence.
  
 
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   Jonathan Sampson 
 144 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Was referred to KGG law by a friend and could not have asked for better legal representation. They walked me through every step of the process after my accident and began every call with “ how are you feeling” which was just one example of how much they care about their clients. They handled my case very efficiently, professionally and courteously. My attorney Kate Carballo was a rock star! So clearly experienced, she consistently made me feel at ease with the process. Highly recommend
  
 
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   Vinnie Kung 
 147 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience with the team at KGG Law. While it was a traumatic time for our family, they made it very easy for us and explained all of our options. They even performed due diligence to make sure that after our settlement, there would be no further issues which I think is even more important than the settlement itself. Thank you!

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What to do when you slip and fall in a store?

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